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Metsähallitus cancels its customer service in Haltia and other Nature Centers - web and phone services will be increased

Customer service provided by Metsähallitus will be cancelled in Haltia - The Finnish Nature Centre and other visitor centres in Finland including Science Centre Pilke starting on Monday 16 March. Web, social media and phone services provided by Metsähallitus will continue and increase. 

In some nature and visitor centres customer service is provided by private companies which are partners for Metsähallitus in sustainable tourism. Some of these activities will continue, but Metsähallitus is also discussing the continuation of these activities with its partners.

Group guidings and larger events are cancelled in all nature centres.

Metsähallitus encourages people to enjoy the outdoors, but following the healthcare authoriries’ instructions. Picnic sites, cooking huts, daytrip huts and wilderness huts can be used for, but customers are encouraged to follow the advice from healthcare authorities. 

Metsähallitus advises everyone to avoid the most popular destinations, in order to avoid problems due to traffic jams and infection risk. 

Haltia's customer information helps you: haltia@metsa.fi and +358 40 163 6200.

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